Policies

Exchange policy

Hello! Thank you for choosing Juniper. Your experience is at the center of our mission.

It matters to us that Juniper products bought through our online store or partner stores give you an empowering period experience. For that reason, this policy is in place:

Once you buy a Juniper item, and even before that, once you contact us, you become part of a community and support system. Whatever questions you have before or after you buy, you are not alone: send us a message and we’ll guide you through your journey.

Because of the intimate nature of Juniper products, we do not accept returns once you receive your product. But please do contact us! Our team will find the best solution for your case.

Exchanges made outside Juniper’s store are not authorized by Juniper.

Customer satisfaction policy

We are here to offer you an empowering period experience, and that means we are always here for you!

If you have any questions or concerns, don’t hesitate to send us a message. Juniper period products might seem new and unusual, and it’s only natural to have lots of questions.

We’re with you from the moment you find out about our products and all through your journey as you try them. Our help doesn’t end once you buy: we’re here for follow-up questions and will make sure you get the most out of your products.

We have guided thousands of people, and we can’t wait to share the journey with you too!